1. Introduction

BQ Services Inc. (“we,” “us,” “our”) is committed to protecting the privacy and security of personal and health information (Protected Health Information or PHI) we collect from clients, candidates, and website visitors. This policy explains how we collect, use, share, and safeguard that information.

2. Information We Collect

• Personal Identifiers: name, address, phone, email, date of birth, professional license details
• Professional Data: credentials, employment history, certifications
• Health Information (PHI): where required to make placements subject to HIPAA regulations
• Website Activity: IP address, browser type, device, cookies, analytics

3. How We Use Information

• To match candidates and healthcare providers effectively
• To verify credentials and perform background checks
• To maintain compliance (HIPAA, state licensure, job-site safety)
• To communicate via email, SMS, or phone for recruitment updates, regulatory notices, or service changes
• To improve our site through analytics and user behavior insights

4. How We Share Information

• With healthcare facilities or hiring partners as necessary for placements
• With consent-based third parties (e.g. background-check vendors, credentialing services)
• Where required by law (e.g., court orders, regulatory compliance)
• With affiliated service providers under confidentiality terms

5. Data Protection

We maintain physical, administrative and technical safeguards to prevent unauthorized access, alteration, or disclosure of data, in line with HIPAA rules .

6. Retention & Access

We retain data for as long as necessary to support ongoing care partnerships. Individuals may request access, correction, or restriction of their data by emailing: [email protected].

7. Cookies & Analytics

We use cookies and similar technologies to enable site functionality and gather usage statistics. You may opt out via browser settings.

8. Policy Revisions

We may revise this policy. Material changes will be communicated via email or website alert. Continued use after notice implies acceptance.

9. Contact Us

Questions about our privacy practices can be directed to:

[email protected]
Baltimore, MD